Level 3 Business Administrator
What is the Level 3 Business Administrator Apprenticeship?
At Dove Nest, the Level 3 Business Administrator apprenticeship is designed as an experiential learning journey, not a traditional course. Learners step into high-energy workshops, real-world simulations, and practical challenges that mirror the pace and pressure of the workplace, so they don’t just learn it, they do it. Alongside building capability, we place a strong focus on self-awareness, confidence, and how individuals show up at work, developing future leaders who can make a genuine impact in their role.
We embed a leadership lens from day one, because great future leaders don’t just complete tasks – they build relationships, influence others, and shape how work gets done. Learners develop the confidence to take ownership, communicate with impact, and support those around them. By the end, they’re not just organised and efficient, they’re proactive, people-focused professionals with the mindset and potential to step into team leader or supervisor roles.
Purpose
The Apprenticeship aims to develop professionals who can:
- Manage day-to-day business operations effectively
- Support teams and leaders with administrative excellence
- Communicate confidently across the organisation
- Identify and implement improvements to processes
Duration
12 months plus EPA.
Blended Learning Approach
- Line Manager engagement
- Two-day launch workshop – virtual or face to face
- One to one tutorial support sessions
- Optional two, three-day, two-night experiential residential events
- Trainer-led one day workshops
- Virtual trainer-led half-day workshops
- Independent Learning Activity
- Practical work examples
- Self-guided study
- Business project
- On-line learning portfolio
Outcomes
By the end, learners will be able to:
- Work efficiently with minimal supervision
- Support business operations with confidence
- Communicate effectively with a range of stakeholders
- Contribute to continuous improvement
- Be prepared to take on additional leadership responsibility
- Optional – will have attained the ILM Level 3 Award in Leadership and Management
